Educational Resources

Deleting Browser Cookies

How to delete the cookies for Havana National Bank Online Banking.

Choose close captions and pause often or reduce the playback speed to .25 while you complete each step. (Microsoft Edge)

  1. Click the icon next the address bar.
  2. Click cookies.
  3. Select the cookie.
  4. At the bottom of the window -- hit remove.
  5. Click Done.
  6. Now we will delete the cookie from the HNB Online Bank login page.
  7. Click Login.
  8. Now we will repeat the same steps.
  9. Click the icon next to the address bar.
  10. Click cookies.
  11. Select each cookie and remove them. You need to remove both cookies.
  12. After selecting each cookie and clicking remove. Click done.
  13. Now close your browser and reboot your computer.

How to delete the cookies for Havana National Bank Online Banking.
Choose close captions and pause often or reduce the playback speed to .25 while you complete each step. (Google Chrome)
  1. Click the Icon next to the address bar.
  2. Click cookies and Site data.
  3. Click Manage on device site data.
  4. Now Click the trashcan icon next to each domain. We need to remove them all.
  5. Now we will navigate to the Online Banking login page, so we can make sure all cookies are deleted.
  6. Click the login icon. The online banking page loads and we will repeat the steps from before.
  7. Click the icon next to the address bar.
  8. Click cookies and Site data.
  9. Click Manage on device site data.
  10. Now Click the trashcan icon next to each domain. We need to remove them all.
  11. Click done. Now close your browser and restart your computer.

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