We’re enhancing your HNB Online Banking/App and havanabank.com experience on February 13, 2025! Here’s the timeline and what you need to know:
Service Downtime & Important Dates (All times approximate)
🔹 Bill Pay Unavailable
📅 February 11 at 5:00 AM – February 13 at 9:00 AM
- Scheduled payments will still be processed.
- Set up any new payments before February 11 to avoid disruptions.
🔹 Limited Online & Mobile Banking Access
📅 February 11 at 3:00 PM – February 13 at 9:00 AM
- Inquiry Only Mode: View balances, but no online transfers or Bill Pay.
- Debit Card Control Unavailable: You will NOT be able to turn your card on/off.
🔹 Launch Day – New Online Banking Goes Live!
📅 February 13 at 9:00 AM
- Access the new and improved website, Online Banking/App and Bill Pay platform!
- Log in using the same credentials you currently have.
- If you currently use alerts, any previous text, email, or push alerts will NOT carry over. You will be prompted to set up new alerts upon login.
🔹 Quicken Service Downtime
📅 February 10 – February 18
We appreciate your patience and can’t wait to bring you a better, more seamless banking experience!