We’re enhancing your HNB Online Banking/App and havanabank.com experience on February 13, 2025! Here’s the timeline and what you need to know: 

Service Downtime & Important Dates (All times approximate) 

🔹 Bill Pay Unavailable 
📅 February 11 at 5:00 AM – February 13 at 9:00 AM 

• Scheduled payments will still be processed. 

• Set up any new payments before February 11 to avoid disruptions. 
   

🔹 Limited Online & Mobile Banking Access 
📅 February 11 at 3:00 PM – February 13 at 9:00 AM 

• Inquiry Only Mode: View balances, but no online transfers or Bill Pay. 

• Debit Card Control Unavailable: You will NOT be able to turn your card on/off.  

🔹 Launch Day – New Online Banking Goes Live! 
📅 February 13 at 9:00 AM 

• Access the new and improved website, Online Banking/App and Bill Pay platform!
• Log in using the same credentials you currently have.
• If you currently use alerts, any previous text, email, or push alerts will NOT carry over. You will be prompted to set up new alerts upon login.
   

🔹 Quicken Service Downtime 
📅 February 10 – February 18 

• Quicken downloads will be unavailable. See instructions here: Quicken Conversion Instructions  

We appreciate your patience and can’t wait to bring you a better, more seamless banking experience!